PLEASE READ THIS POLICY CAREFULLY BEFORE USING MESASIX TIME TRACKER SERVICES
Last updated: May 25, 2018
Please read this Privacy Policy carefully before using any Mesasix services, including Mesasix Time Tracker or any other service, software, or product (the "Service") provided by Mesasix ("us", "we", or "our").
This Privacy Policy describes how and when Mesasix Time Tracker collects, uses and shares your information when you use our Services. Mesasix Time Tracker receives your information through the Slack APIs, buttons, widgets, and commerce services (the "Services" or "Mesasix Time Tracker") and from our partners and other third parties. For example, you send us information when you use Mesasix Time Tracker from our website, or access Mesasix Time Tracker from an application. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize Mesasix Time Tracker to use your information in the United States and any other country where Mesasix operates.
Our Website contains links to third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.
If you have questions or complaints regarding this privacy statement or our privacy practices, please contact us at support@mesasix.com.
Information Collection and Use
Basic Account Information:
When you integrate Mesasix Time Tracker in your Slack team, the Slack API provides us information about your team and it's members, specifically names, emails, usernames, timezones, profile pictures, team domains, and team names. This information is visible to the members of your Slack team and Mesasix, but not anyone else.
Additional Information:
You may also provide us with information during your conversations with Mesasix Time Tracker on Slack and inside Mesasix Time Tracker's slash commands. If you email us, we may keep your message, email address, and contact information to respond to your request. The additional information described in this section is also private.
Cookies:
Like many websites, we may use cookies and similar technologies to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles. A cookie is a small data file that is transferred to your computer's hard disk. Mesasix Time Tracker may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.
The following cookies are set automatically when you visit our Website:
Third Party Cookies
Name: Hotjar
Domain: hotjar.com
For more information, please refer to the following link:
https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
Name: Facebook Pixel
Domain: facebook.com
Mesasix Time Tracker uses Facebook pixel to help us track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads.
Name: Mixpanel
Domain: mixpanel.com
Mesasix Time Tracker uses Mixpanel for analytics, it tracks user interactions with web and mobile applications and provides tools for targeted communication. Data collected is used to build custom reports and measure user engagement and retention.
Log Data:
When you use our Services, we may receive information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information ("Log Data"). We receive Log Data when you interact with our Services, for example, when you visit our website, sign into our Services, interact with our emails or interact with Mesasix Time Tracker on Slack. We may also receive Log Data when you click on, view or interact with a link on our Services to a third-party application, such as when you choose to install another application through Mesasix Time Tracker. Mesasix Time Tracker uses Log Data to provide, understand, and improve our Services.
Third-Parties:
Mesasix Time Tracker uses a variety of third-party services to help provide our Services, such as hosting our site and blog, and to help us understand and improve the use of our Services, such as Hotjar. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID, website URL visited, mobile device ID, or cryptographic hash of a common account identifier (such as an email address).
Information Storage
When you integrate Mesasix Time Tracker in your Slack team, the Slack API provides us information about your team and it's members. Your information specifically your name, email, username, timezone, profile pictures, team domain, and team name is saved in our database.
We do not store your password, Slack handles the authentication when you sign in to our dashboard. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so. It is your responsibility to keep your Slack password secure.
How long we retain your personal data
We keep you personal information even when you unsubscribe to our plan or when your free trial expires. However, the information in our database will no longer be updated if your team has unsubscribed or deleted Mesasix Time Tracker in your Slack App directory.
Information Sharing and Disclosure
Your Consent:
We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your Mesasix Time Tracker account.
Service Providers:
We engage service providers to perform functions and provide services to us in the United States and abroad. We may share your private personal information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
Law and Harm:
Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Mesasix Time Tracker's rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
Business Transfers and Affiliates:
In the event that Mesasix Time Tracker is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity. We may also disclose information about you to our corporate affiliates in order to help provide, understand, and improve our Services and our affiliates’ services.
Non-Private or Non-Personal Information:
We may share or disclose your non-private, aggregated or otherwise non-personal information after we have removed any private personal information (such as your name or your company name).
Disclosure of your information:
We may disclose your personal information to potential employers and agents, as well as to our service providers and business partners to assist us in performing any contract we enter into with them or you, including providing the Website and the Services it enables, analytics providers (to assist us in the improvement and optimisation of the Website and Services) and/or a member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. A list of such third parties and agents is as follows:
- Amazon Web Services: Hosting services.
- Boomtrain: a customer messaging service used by us to provide customer support.
- Hotjar: an analytics tool we use to understand your use of our Website.
- MailChimp: used to send administration of service emails such as email verification, product updates, password reset and welcome email; and other potential marketing messages where you have given your explicit consent for us to do so.
- Mixpanel: tracks user interactions with web and mobile applications and provides tools for targeted communication with them. Data collected is used to build custom reports and measure user engagement and retention.
- Stripe: used by us to process online payments.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
- See what data we have about you, if any.
- Ensure that your personal information is updated and correct.
- Change/correct any data we have about you.
- Ask us to stop processing your personal data at any time.
- Request to provide you a copy of all your personal data.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
If you are a registered user of our Services, we may provide you with tools and account settings to access or modify the personal information you provided to us and associated with your account. The profile information that we receive from Slack can be modified through your Slack account, our records will be updated when you sync your team information in your Team Settings and none of the previous information will be saved. You can also permanently delete your Mesasix Time Tracker account by emailing us at support@mesasix.com.
Please note that Mesasix will not charge you in any request we receive to exercise any of your rights stated above.
Security over the internet
No data transmission over the internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements.
All information you provide to us is stored on our secure servers, and accessed and used subject to our security policies and standards.
Sensitive information between your browser and our Website is transferred in encrypted form using Secure Socket Layer (“SSL”). When transmitting sensitive information, you should always make sure that your browser can validate the Mesasix Time Tracker certificate.
Unfortunately, the transmission of information via the internet is not completely secure. Although Mesasix will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or through our Services. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features in an effort to prevent any unauthorized access.
Changes to this Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://timetracker.mesasix.com/end-user-agreement. If we make a change to this policy that, in our sole discretion, is material, we will notify you via email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Questions and Concerns
If you have questions or concerns about this Privacy Policy or information handling processes, you may contact us at the following addresses:
Mesasix LLC
2430 Victory Park Lane, #2601
Dallas, TX 75219
+1-443-637-2749
support@mesasix.com
